error 1714: older version cannot be removed


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Questions and Answers : Windows : error 1714: older version cannot be removed

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peckumup
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Message 231059 - Posted: 14 Jan 2006, 14:05:43 UTC

I recieved this message on one of my computers when upgrading from 4.??. I uninstalled boinc. same problem. uninstalled and ran regedit and msconfig, searching for boinc. still get the error. help!!
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Message 231071 - Posted: 14 Jan 2006, 14:34:18 UTC

Use Microsoft's Windows Installer Cleanup utility to delete the corrupt installer of the other BOINC package. It'll either be in the list as a corrupt (nameless) package or as BOINC.
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Message 430701 - Posted: 4 Oct 2006, 11:12:31 UTC - in response to Message 231071.

Use Microsoft's Windows Installer Cleanup utility to delete the corrupt installer of the other BOINC package. It'll either be in the list as a corrupt (nameless) package or as BOINC.


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Message 430703 - Posted: 4 Oct 2006, 11:15:01 UTC - in response to Message 430701.

Use Microsoft's Windows Installer Cleanup utility to delete the corrupt installer of the other BOINC package. It'll either be in the list as a corrupt (nameless) package or as BOINC.



I did try that, and it didn't find anything.

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Message 430772 - Posted: 4 Oct 2006, 13:44:22 UTC

Is the BOINC folder still hanging around after you run the uninstall? If so, try deleting it andf all its subfolders, then try to install the newer version.


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Message 431268 - Posted: 5 Oct 2006, 12:13:09 UTC - in response to Message 430772.

He can't uninstall, is what the problem is.

MrNate, there is another option: Reinstall the previous version of BOINC that you had, thereby fixing the installer. You can then uninstall it.

If you no longer have the BOINC installer, please tell which BOINC version you have.

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Message 431780 - Posted: 6 Oct 2006, 13:59:52 UTC - in response to Message 431268.

He can't uninstall, is what the problem is.

MrNate, there is another option: Reinstall the previous version of BOINC that you had, thereby fixing the installer. You can then uninstall it.

If you no longer have the BOINC installer, please tell which BOINC version you have.


Attempts to reinstall earlier versions have so far proved unsuccessful. This all started when I attemted to upgrade to Windows version 5.4.11.

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Message 432222 - Posted: 7 Oct 2006, 8:09:00 UTC - in response to Message 431780.
Last modified: 7 Oct 2006, 8:11:34 UTC

No, it has started way before that. What you have is a damaged installer/uninstaller. If the Windows Installer Cleanup Utility cannot find the damaged installation file, then you need to reinstall the exact same version of BOINC that you have at present on your system.

By starting the installer on that version and pointing it to the same directory you installed Boinc to the previous time, you will get the chance to repair the previous installation. So you can immediately uninstall that version through add/remove programs. The only option to uninstall any BOINC version is through add/remove programs. There won't be an Uninstall Boinc option in the Boinc directory or in Start->Programs->Boinc.

Make sure your XP is updated far enough that it has the Windows Installer 3.1 (v2) installed.
If you no longer have the installation version of the Boinc you have at present on your system, we may be able to link you to it. Therefore we need the Boinc version you are running or trying to uninstall. So not 5.4.11, as that is the one you are trying to update to, but the previous version. If in doubt, start Boinc Manager, Help, About Boinc Manager. Cite the version number.
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Message 437759 - Posted: 16 Oct 2006, 14:28:02 UTC - in response to Message 432222.

I am having similar problems. Could anyone provide me a link with v 5.3.18?
I want to try reinstalling that old version, then remove it and install the latest version.

Thanks for your help.
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Message 437763 - Posted: 16 Oct 2006, 14:33:03 UTC - in response to Message 437759.
Last modified: 16 Oct 2006, 14:33:55 UTC

I am having similar problems. Could anyone provide me a link with v 5.3.18?
I want to try reinstalling that old version, then remove it and install the latest version.

Thanks for your help.

Ahh, I'm looking at the main page showing all the old boinc versions and I don't see or remember 5.3.18, so I can't link it for you. Are you sure it's that? I'd be happy to link any that exist there. The list goes 5.3.16, 5.3.17, then jumps to 5.3.20.

tony

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Message 438471 - Posted: 17 Oct 2006, 11:03:54 UTC - in response to Message 437763.

I am having similar problems. Could anyone provide me a link with v 5.3.18?
I want to try reinstalling that old version, then remove it and install the latest version.

Thanks for your help.

Ahh, I'm looking at the main page showing all the old boinc versions and I don't see or remember 5.3.18, so I can't link it for you. Are you sure it's that? I'd be happy to link any that exist there. The list goes 5.3.16, 5.3.17, then jumps to 5.3.20.

tony


Hello Tony,

Thanks for your reply.
The version number was mentioned in the windows installer cleanup application.
It was, before I went crazy and manually deleted all boinc references.

Maybe it was a BBC climate change "special" version number.
My problems started when I lost a harddisk and the *.msi installer files were lost also.

I managed to fix all the applications installation by reinstalling the original or newer and using win installer files cleanup application.

I wish I could start crunching again.

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Message 438813 - Posted: 17 Oct 2006, 23:04:15 UTC

Yes, You have jogged what's left of my memory, but I do seem to remember some specially built versions for bbc.

Are you still not getting work?

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Message 439952 - Posted: 19 Oct 2006, 14:29:30 UTC - in response to Message 438813.

Hello again,

Nope I have tried installing older boinc versions but they give the same error when installing. I can't find the 5.3.18 on the BBC site or anywhere on the net.

I can't install the program nomore. Maybe if i could find out what the windows install cleanup aplication exactly removed, I could figure out what to delete manually.

I have the feeling it can't be that difficult to fool the installation routine in believing no boinc app was installed already?

I am not crunching and silently hoping a new version will circumvent this error. I hope the aliens never find out the trouble we have with teh installation of msi based applications...
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Message 439957 - Posted: 19 Oct 2006, 14:39:10 UTC

Did you also clean the registry?
I'm not sure if the BBC client has its own registry key, but BOINC's registry entry sits at HKEY_CURRENT_USER\\Software\\Space Sciences Laboratory, U.C. Berkeley

In the mean time I'll see if Carl (from CPDN) has 5.3.18 ...
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Message 439967 - Posted: 19 Oct 2006, 15:05:46 UTC

OK, according to Carl the BBC version never changed. So if you download it again, it's got to be the same version.

http://bbc.cpdn.org/download/exec.php?file=climate_change_screensaver.exe
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Message 504820 - Posted: 18 Jan 2007, 6:31:06 UTC

Ok, I am getting the exact same problem. Error 1714. I manually removed everything BOINC from my computer. I even cleaned out all references to BOINC in my registry. I still get the error, and I can't install BOINC. I ran the Windows Installation thingy, and there is nothing about BOINC, and no blank ones.So what's my next move?
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Message 504823 - Posted: 18 Jan 2007, 6:40:10 UTC

I have also tried to install the earliest version I could find, which was 4.45. Still got 1714. I really miss SETI classic. That was so easy to fix.
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Message 504828 - Posted: 18 Jan 2007, 7:01:36 UTC - in response to Message 504823.

I have also tried to install the earliest version I could find, which was 4.45. Still got 1714. I really miss SETI classic. That was so easy to fix.

Have you tried the Microsoft Installer cleaner as suggested in the second post in this thread.

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Message 504833 - Posted: 18 Jan 2007, 7:33:05 UTC - in response to Message 504828.

I have also tried to install the earliest version I could find, which was 4.45. Still got 1714. I really miss SETI classic. That was so easy to fix.

Have you tried the Microsoft Installer cleaner as suggested in the second post in this thread.


Yes, and there was nothing there. No BOINC, and no nameless ones.
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Message 504872 - Posted: 18 Jan 2007, 10:17:56 UTC

I still can't install latest BOINC.I am really dissapointed about this installation problem. It seems I will have to wait untill I have to reinstall Windows XP.

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Questions and Answers : Windows : error 1714: older version cannot be removed

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