Although I'm not sure that the word organisation has ever been looked up by these people.
My first suggestion would be to close membership of this 'beta' test, at it's current number (50,000 is being bandied about).
My second suggestion is tell us the truth, more often, the project obviously is not, repeat NOT running normally, that much is obvious from there being still no work, still no credit, totally bogged down webpages from too many people trying to access a too corrupt database. Even a small to medium sized corporate network has more data flying around than the current seti boinc, they often have larger user bases as well. My own small intranet, while very amateurish, seems to be much more competent. I'm appalled that such a small (compared to seti classic) userbase has brought the project to its knees. I can only echo someone elses jibe along the lines of 'what are they running it on, a 486dx2/66?'.
Thirdly, secure the site, via user name, password, ssl, whatever, to prevent a repeat of the last 'breach'. After all we only number 50,000 ish, there must be some vaguely intact copy of all our details, berkely could email us the credentials.
I've now run out of boinc work, so my 'farm' is back on classic, as far as I know my work after what looked an upload has dissappeared into cyber space never to be seen again, but do I care? No, I care more about the credibility of this exciting project, who's credibility is very rapidly going down the pan.
Most of the above could probably be achieved by just minor tweaks of the webpages and webserver, but hey who am I, someone, please tell me, and the rest of us why it can't be achieved.
I can't fix it myself, I by no means claim to be able to do so, I have enough problems understanding php, mysql, and all the rest myself, I wish I did understand it more, because, I believe it's probably the future of the internet, money to be made and all that, but, I don't. Someone over at berkeley, however, does, but apart from things getting more broken there seems to be no evidence of any 'mending' activity, just more 'lies' and dis-information, to placate us.
On a lighter note, this has taken ages to type out, because I've been almost constantly fighting my new kitten to stop it pulling out my laptops network cable, stop it biting my other cabling, and keeping it out of any other trouble, so I'll be miffed if this disappears :-)
TTFN, Ken Phillips (UK)