Boinc fails to upload

Questions and Answers : Macintosh : Boinc fails to upload
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Smurf2

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Message 169085 - Posted: 18 Sep 2005, 2:10:01 UTC

Boinc seems to work properly except it can't send finished work details back to the server .I have a 1.5mb/256k connection the net works quiet well for the mac

unfortunately I can seem to cut and paiste from the message log

basically it says it temporarily failed to upload ### packet
backing off for 1 hours and 20 minutes

thing is that I have another client running happy as a clam on win2003 with no upload issues

any ideas and assisteance would be helpful

Regards Mary
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Profile chiveliarzi
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Message 185415 - Posted: 3 Nov 2005, 17:00:10 UTC

I had the same problem. I just resolved it. The problem was in the network connection and how the network card and the firewall were configured. Check logs in the Boinc folder. there are clues there to the problem.
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billschell

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Message 193748 - Posted: 24 Nov 2005, 21:42:21 UTC - in response to Message 185415.  

I had the same problem. I just resolved it. The problem was in the network connection and how the network card and the firewall were configured. Check logs in the Boinc folder. there are clues there to the problem.


Could I know where / what-path-filename you found answers in? - I have found
the BOINC folder but I don't see any log-files in it?

Maybe I have the same problem (can't upload (except at Library - wireless)
but on Home-LAN it won't upload? - (will download fine?) - perhaps it's a
TCP/IP asymmetrical filter problem in my hardware or software firewall?

bill@vikingasia.org
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Message 193855 - Posted: 25 Nov 2005, 1:00:55 UTC

While normally it is a good idea to "reuse" existing threads, here in Q&A, it causes problems, because there's supposedly one "question" and x "answers" - when we see "asked 67 days ago" and "answered 4 times", there's nothing to indicate we need to look here again, that someone is having a new problem...

The original poster mentioned being unable to copy/paste, but that was two months ago. That was fixed on the Mac with V5.2.4.

Upload problems without matching download problems are _usually_ a firewall issue; BOINC AND ALL IT'S COMPONENTS need access to ports 1043 and 31416 (? something like that..) to communicate between themselves, and BOINC Manager needs access to port 80. The Mac built-in firewall usually isn't a problem - only if you have a 3rd party product running. Hardware firewalls USUALLY (I love networking, nothing is absolute...) aren't a problem, but it never hurts to power them down and back up once in a while.

Log files from BOINC itself are in Library/Application Support/BOINC Data and are named stdoutdae.txt and stderrdae.txt. These are the ones you need, but anything "significant" should also show up in the Messages tab.

Log files from the individual project apps are found in the "slots" directories within BOINC Data, and are usually called stderr.txt - those ONLY exist while a WU is "running" or "preempted", they're deleted as soon as it's finished - they generally shouldn't be touched, even in "read only" mode, unless you're very careful.

As always, the Wiki contains a great deal of info - but you will need to search using the error number that comes up _before_ the "deferring communication" message.
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Questions and Answers : Macintosh : Boinc fails to upload


 
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