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Bryan Simpson

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Message 152053 - Posted: 16 Aug 2005, 1:32:12 UTC

I just updated to BOINC and it lists me being part of the wrong team. Not only that, it has me listed as only having 64 units. According to the classic app, I'm at 944 units. And the SETI webpage has me listed at 944 also.

What's up with BOINC not being up to date.

thanks

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Message 152102 - Posted: 16 Aug 2005, 3:27:27 UTC

If you look at your account page, the 64 units is labeled "as of 15 March 2005", the last time credits were transferred from SETI Classic to SETI/BOINC. That will be updated again when Classic closes down. If you had more than 64 units as of 3/15/05 then, combined with the "wrong team" part, the problem could be that you are indeed linked to the wrong account.

Did you activate an existing (transferred) account? If so, is there any way there was an email-address mixup? Someone else using SETI/Classic with the email address you gave when activating BOINC, and another account here for the address you had under Classic?

If you had 64 units in March and both parts of SETI have the same email address, it's relatively easy to change teams. If there's really a mix-up, it'll take someone besides me to figure out how to fix it!

(Of course, being a member of Team MacAddict myself, I'd personally be happy to have you just stay...)

Bill
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Message 152226 - Posted: 16 Aug 2005, 13:58:09 UTC - in response to Message 152102.  

If you look at your account page, the 64 units is labeled "as of 15 March 2005", the last time credits were transferred from SETI Classic to SETI/BOINC. That will be updated again when Classic closes down. If you had more than 64 units as of 3/15/05 then, combined with the "wrong team" part, the problem could be that you are indeed linked to the wrong account.

Did you activate an existing (transferred) account? If so, is there any way there was an email-address mixup? Someone else using SETI/Classic with the email address you gave when activating BOINC, and another account here for the address you had under Classic?

If you had 64 units in March and both parts of SETI have the same email address, it's relatively easy to change teams. If there's really a mix-up, it'll take someone besides me to figure out how to fix it!

(Of course, being a member of Team MacAddict myself, I'd personally be happy to have you just stay...)

Bill


I indeed did have 64 units towards the end of 2004 and was indeed a member of team MacAddict originally. My account was inactive for some time and decided to reactivate it at the end of 2005 after I got my G5. I changed teams and used the exact same email address as I originally used to sign up for this account. SETI's website lists my proper team affiliation and units completed, but the BOINC software is pulling old data from somewhere when I launch the program.

If I cannot get proper credit for the 850+ units ive completed since then, I'd most likely not continue on the project. Any help you can provide would be appreciated.
Thanks
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Message 152276 - Posted: 16 Aug 2005, 17:25:06 UTC

It sounds like the data on your account was correct WHEN it was transferred from SETI Classic to SETI/BOINC - and if the email address is the same on both systems when you activated the BOINC account, it is most likely that there will be no problem when the credits are transferred over at the time Classic closes.

You getting a G5 explains the discrepancy in credits - getting another 850 that quickly. I would like the UCB team to do another credit-transfer soon, as would most former Classic crunchers, so everything would be more "up to date" - but realistically they are fighting other fires and trying to get SETI/BOINC ready for the (hopefully) massive increase in the number of crunchers when Classic closes down. Plus I'm sure that to do the transfer, Classic (and possibly both) systems have to be "turned off" to users while it is being done. So it is unlikely that the credits will be transferred again before the shutdown, but I'm sure they realize the massive negative reaction they would have if they fail to transfer AT shutdown.

The best analogy I can give you is that they made a backup of Classic accounts in March, and restored all of that to BOINC, and will update the "credits" field from another backup they will make at shutdown. Meanwhile, the two systems are totally separate - changing teams, etc., in one does nothing to the other, you simply have to do it in both places.

Classic had one database record per email address; BOINC has one record per client computer, all tied back to a record for each user, using a numeric key not the email address. Classic and BOINC run on different servers. As a programmer (not here, but elsewhere), I can say that there ARE ways to keep the data in sync in "real time", but they are VERY costly in processing power and system I/O, which UCB simply doesn't have to spare. (Imagine if every time a Classic user sent in a WU, the Classic server sent a message to SETI/BOINC - Classic would have yet another process running, and BOINC would instantly have double the traffic it has now...) I get fed up very quickly at SETI/BOINC crunchers on these boards saying "be patient" for things that we shouldn't have to be patient about, but in the case of transferring credits, I can see why it isn't done "instantly", and "be patient" is about all that CAN be said... they've promised the credits won't "vanish", and I don't see any reason that they should.

Hope this helps explain it, and hope you decide to stick around. I changed jobs and no longer have a dual-G5 crunching 16 hrs/day, only my home Mini and a couple of iBooks, so I for one welcome any Mac user willing to help out!
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Message 152361 - Posted: 16 Aug 2005, 22:54:51 UTC - in response to Message 152276.  

Thanks Bill for the detailed reply. I'll trust that everything will work out. I dont mind being patient until the transition is complete. In the meantime I'm just going to continue to crunch using classic until that time comes.

Cheers
Bryan

It sounds like the data on your account was correct WHEN it was transferred from SETI Classic to SETI/BOINC - and if the email address is the same on both systems when you activated the BOINC account, it is most likely that there will be no problem when the credits are transferred over at the time Classic closes.

You getting a G5 explains the discrepancy in credits - getting another 850 that quickly. I would like the UCB team to do another credit-transfer soon, as would most former Classic crunchers, so everything would be more "up to date" - but realistically they are fighting other fires and trying to get SETI/BOINC ready for the (hopefully) massive increase in the number of crunchers when Classic closes down. Plus I'm sure that to do the transfer, Classic (and possibly both) systems have to be "turned off" to users while it is being done. So it is unlikely that the credits will be transferred again before the shutdown, but I'm sure they realize the massive negative reaction they would have if they fail to transfer AT shutdown.

The best analogy I can give you is that they made a backup of Classic accounts in March, and restored all of that to BOINC, and will update the "credits" field from another backup they will make at shutdown. Meanwhile, the two systems are totally separate - changing teams, etc., in one does nothing to the other, you simply have to do it in both places.

Classic had one database record per email address; BOINC has one record per client computer, all tied back to a record for each user, using a numeric key not the email address. Classic and BOINC run on different servers. As a programmer (not here, but elsewhere), I can say that there ARE ways to keep the data in sync in "real time", but they are VERY costly in processing power and system I/O, which UCB simply doesn't have to spare. (Imagine if every time a Classic user sent in a WU, the Classic server sent a message to SETI/BOINC - Classic would have yet another process running, and BOINC would instantly have double the traffic it has now...) I get fed up very quickly at SETI/BOINC crunchers on these boards saying "be patient" for things that we shouldn't have to be patient about, but in the case of transferring credits, I can see why it isn't done "instantly", and "be patient" is about all that CAN be said... they've promised the credits won't "vanish", and I don't see any reason that they should.

Hope this helps explain it, and hope you decide to stick around. I changed jobs and no longer have a dual-G5 crunching 16 hrs/day, only my home Mini and a couple of iBooks, so I for one welcome any Mac user willing to help out!


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Questions and Answers : Macintosh : Wrong stats showing


 
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