Setup has detected that nuInstall is in use. Please close unInstall and restart setup. Error 342

Questions and Answers : Windows : Setup has detected that nuInstall is in use. Please close unInstall and restart setup. Error 342
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Darth Sage

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Message 7869 - Posted: 14 Jul 2004, 17:52:28 UTC

Cannot install boinc. I keep getting this error. Never heard of this before. Any thoughts on getting by this???
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MPBroida

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Message 7872 - Posted: 14 Jul 2004, 17:54:34 UTC

Is "nuInstall" the installer for Norton Utilities? Or maybe for installing the updates retrieved through their LiveUpdate?
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Message 7888 - Posted: 14 Jul 2004, 18:08:20 UTC

I think it's a typo, MPBroida. ;)

@Darth, have you tried rebooting your computer, then trying again?
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Darth Sage

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Message 7901 - Posted: 14 Jul 2004, 18:26:20 UTC - in response to Message 7888.  

I have tried rebooting and still the same thing. Norton Utilities is not installed on this system (only anti-virus) but Utilities might be installed on the network. Don't know for sure. I.T. guys are not very dependable here.


> I think it's a typo, MPBroida. ;)
>
> @Darth, have you tried rebooting your computer, then trying again?
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Profile Thierry Van Driessche
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Message 7905 - Posted: 14 Jul 2004, 18:31:18 UTC - in response to Message 7901.  
Last modified: 20 Jul 2004, 12:20:05 UTC

> I have tried rebooting and still the same thing. Norton Utilities is not
> installed on this system (only anti-virus) but Utilities might be installed on
> the network. Don't know for sure. I.T. guys are not very dependable here.

Did you try to look into Task Manager to find this "nuInstall"?
If you can find it there, try first to go into your explorer and make a search of nuInstall to see where it sits.
Once you know to what it is linked, you can go back to the Task Manager and kill the process.

Hope this works.


Greetings from Belgium.
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Profile Jord
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Message 7911 - Posted: 14 Jul 2004, 18:35:27 UTC

Okay, all I ask is if the error message you said in the topic was without typos. :)

If it was and your reboot didn't fix this, then through what kind of network are you trying to install this? If just a home network, have you tried rebooting the server? If a company network, are you sure you can install it?

Error 342 on its own is an Uninstallshield error. If it's an Uninstallshield specific error then you can run this walkthrough:

Background applications can be either closed temporarily or disabled. If they are temporarily closed, they will start again when the computer is restarted. If they are disabled they will need to be manually re-enabled to run them again.

To temporarily close any extra applications and services running in the background in Windows XP:

1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
2. This will bring up the Task Manager. If it brings up Windows Security, click the Task Manager button.
3. Click the Applications tab. This will list programs currently running on your system
4. Hold down the Ctrl key on the keyboard and click each program to highlight it.
5. When all the programs are highlighted, hit the End Task button. If you get any messages that state the program is not responding, hit End Task again.
6. Now click the Processes tab. Click the bar that says User Name to sort the list.
7. Click on any of the processes except EXPLORER and TASKMGR that have your login name in the User Name column. Then click End Process. Click Yes on the Task Manager Warning. Repeat this step to remove all processes that are under your login name except EXPLORER and TASKMGR.

This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

To prevent extra applications and services from loading during startup in Windows XP:

1. Click Start then Run
2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
3. Click the Startup tab. This displays a list of all non-vital applications and processes that are loaded during startup.
4. Click the Disable All button to uncheck these items.
5. Click OK. When you are prompted to restart, click Yes

Upon reboot, these applications will not start. Try the game with these disabled. If it works, then one of these programs may be conflicting. Open MSCONFIG using the process above and recheck these programs using the process of elimination to determine the conflicting program.

To undo the above changes:

1. Click Start then Run
2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
3. On the General tab, click the dot next to Normal Startup
4. Click OK. When you are prompted to restart, click Yes

This will restart your computer with all the background applications re-enabled.

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Message 7919 - Posted: 14 Jul 2004, 18:43:53 UTC

try emptying your temp files and temp internet files, I had to do this when I got this error.
ttyl
Jeff
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Profile [B^S] Zain Upton
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Message 8228 - Posted: 15 Jul 2004, 8:30:24 UTC

Chances are the question was meant to be related to "Unistallshild in use Error 432" (or is it 423 I cant remember)

If its that 400 error, it either means one of two things

1. Your trying to install the program on a computer where you are not logged in as Administrator, or at least a Power user (win 2k, NT etc)

or 2. If you do have power user access, then your uninstall exe file in the windows directory is corrupt.

Easy solutions thus arrise. Log in as a power user and install, or replace the file with non corrupt version.


IF you dont have Power User rights, then your a bit stuck... and if anyone has a work around for installing BOINC without admin rights I would be interested *smile*.
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Click on the banner to view our team (have a look at our Extended BOINC Stats)</p>
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Questions and Answers : Windows : Setup has detected that nuInstall is in use. Please close unInstall and restart setup. Error 342


 
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