Computer Now does not recieve ANY CREDIT nor show that any results were returned

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Message 95945 - Posted: 7 Apr 2005, 14:52:11 UTC
Last modified: 7 Apr 2005, 14:54:00 UTC

I have one computer that has been happily crunching away and now has 344 credits. Since that ime (almost 2 weeks ago) there have been ZERO credits applied. I checked and sometimes SETIWEB is loggin that it was contacted as the last contact time was just 12 hours ago (My poor old computer does noe WU in approx 12 hours).

Information about the Computer in Question

The reason for this question is that if i look at the results I cannot see any results with the date of this contact date but in my log i show that WU's were uploaded.

Result for 20ja05ab.24478.13744.378392.209_2

This is one WU SPECIFICALLY I have tracked.

Result ID 50247691
Name 20ja05ab.24478.13744.378392.209_2
Workunit 12243420
Created 4 Apr 2005 1:42:52 UTC
Sent 5 Apr 2005 23:57:50 UTC
Received ---
Server state In Progress
Outcome Unknown
Client state New
Exit status 0 (0x0)
Computer ID 689928
Report deadline 19 Apr 2005 23:57:50 UTC
CPU time 0
stderr out

Validate state Initial
Claimed credit 0
Granted credit 0
application version ---

SO I recieved it on 5 Apr and it was part of a batch created on 4 Apr *BUT* as the log shows:

2005-04-07 02:47:45 [SETI@home] Started upload of 20ja05ab.24478.13744.378392.209_2_0
2005-04-07 02:47:46 [SETI@home] Finished upload of 20ja05ab.24478.13744.378392.209_2_0
2005-04-07 02:47:46 [SETI@home] Throughput 88436 bytes/sec

I returned it last night at 4/7/2005 2:47:46 (Local-UTC is 4/7/2005 6:47 [approx])

How can the dang thing not be in my account as being returned? (this is now 5 hours later) I understand that it could be in the validator waiting for validation but this is not the first WU that has not been credited to me. I have probably 1000-1500 WU's that are 'missing' credits and by now my account shows them as being overdue. Here are 2 more from this morning that are not even marked as being returned (I don't care about the credit, I want the dang thing to show that I returned it, we will worry about the credit next)


2005-04-06 11:04:12 [SETI@home] Computation for result 27dc04aa.19468.6082.248564.232 finished
2005-04-06 11:04:12 [SETI@home] Starting result 20ja05ab.1000.10096.603396.0_1 using setiathome version 4.30
2005-04-06 11:04:12 [SETI@home] Started upload of 27dc04aa.19468.6082.248564.232_2_0
2005-04-06 11:04:13 [SETI@home] Finished upload of 27dc04aa.19468.6082.248564.232_2_0
2005-04-06 11:04:13 [SETI@home] Throughput 82993 bytes/sec

Result for 27dc04aa.19468.6082.248564.232

2005-04-06 11:15:23 [SETI@home] Computation for result 20ja05ab.1000.10096.603396.0 finished
2005-04-06 11:15:23 [SETI@home] Started upload of 20ja05ab.1000.10096.603396.0_1_0
2005-04-06 11:15:25 [SETI@home] Finished upload of 20ja05ab.1000.10096.603396.0_1_0
2005-04-06 11:15:25 [SETI@home] Throughput 194557 bytes/sec

Result for 20ja05ab.1000.10096.603396.0

The only correlation that I can come up with is that around the time my credits stopped I did switch from the MenuBar BOINC to the command line one. I disliked having to be logged into my server to 'do' work. IT is a server and should not need to update the desktop etc the simple reason of BOINC, right? I copied the orking folder fomr my other Mac to this machine. Moved all the work from /Library/Application Support/BOINC to the new folder (~/seti) and it did its thing of resetting the name, the current blocks of work, redownloaded some and started working merrily along..

Any other information anyone requires, I will be more than willing to provide.

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Message 95949 - Posted: 7 Apr 2005, 15:03:21 UTC

Morning,

I looked at your results for that computer. For some reason or another, this puter has been experiencing Client Errors and Client Errors Computing for every WU you've received since 31 March.

In my opinion, there's either something wrong with your puter (memory, CPU overclocking, CPU overheating) or there's something wrong with the Boinc/Seti software.

Do any of the Software gurus out there have any Ideas other than a "Project" reset?

Hope this helps

tony
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Message 95956 - Posted: 7 Apr 2005, 15:39:19 UTC - in response to Message 95949.  

> Do any of the Software gurus out there have any Ideas other than a "Project"
> reset?

I don't know the Mac versions of BOINC, but Cerebus basically said "It was working, I changed something and it quit working."

Kepner-Tregoe says that when "A" works, and "B" doesn't, the problem is in the difference between "A" and "B" -- I'd go back to before the change and see what happens, then move toward "B" slowly, taking careful notes.

At the same time, if he doesn't have any work pending (if it's all errors anyway) there is no danger in a reset.
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Message 95957 - Posted: 7 Apr 2005, 15:42:53 UTC - in response to Message 95949.  

> Morning,
>
> I looked at your results for that computer. For some reason or another, this
> puter has been experiencing Client Errors and Client Errors Computing for
> every WU you've received since 31 March.
>
> In my opinion, there's either something wrong with your puter (memory, CPU
> overclocking, CPU overheating) or there's something wrong with the Boinc/Seti
> software.
>
> Do any of the Software gurus out there have any Ideas other than a "Project"
> reset?
>
> Hope this helps
>
> tony
>

This is running on an aging PowerMac 9600 with a Sonnet G4/700 in it running at defualts (i don't even think it can be overclocked [no magic switches or anything like that on it] and has always been stable for me otherwise. As I mentioned wiht the BOincMenuBar it was doing fine so I would lean towards it being the SW. If we can get (at least) one other person to agree on this as a solution I will be happy to reinstall and reset and see how it all goes.

Thanks for the quick help!
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Message 95963 - Posted: 7 Apr 2005, 15:57:55 UTC

Question.
Do you actually see 63 wu ready to run on the Boinc manager? Your results show you in possession of 63. If so, how long does it normally take for this machine to crunch a WU? I'm thinking you may have your "Connect to" preference (under, your account, general preferences) set to high. This won't help this time, but if something like this happens in the future, then you won't be forced to Trash this many WUs by doing a Reset.

To do a reset, click on the Projects tab, select Seti@home, then click on "Reset" it'll prompt you, click OK. What this does is to get rid of the Seti APPlication and WU files. Boinc will then redownload and install a new set for you.

The Next step if a Reset doesn't work, would be to "Detach" then Reattach, you'll need to have the "project URL" and "account Key" that Seti emailed to you available.

The last thing you want to try is the Uninstall/Reinstall.

I was hoping one of the gurus would recognize this issue and be able to patch your .xml files or something. This would save you from trashing WUs.

tony
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Message 95967 - Posted: 7 Apr 2005, 16:07:10 UTC
Last modified: 7 Apr 2005, 16:07:27 UTC

Just Thinking about it, You might want to change the "connect to" setting to something like .1 days. Then do a project update for seti. This will keep you from trashing even more WUs as you troubleshoot.

tony
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Message 95986 - Posted: 7 Apr 2005, 17:03:29 UTC - in response to Message 95945.  

BTW, what does it say under 'Last time contacted server' for your computer? This would be on the webpage for your computer (you did provide the link, but this information is not displayed to other users). To my knowledge, you don't get credit for just uploading the results. In your log, you should see something similar to: 'Sending request to scheduler: http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi succeeded' for a successful contact with the server. If you see a failed, though your result has been already uploaded, it won't appear on the summary results list for your computer/account.
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Message 96000 - Posted: 7 Apr 2005, 17:50:05 UTC - in response to Message 95986.  
Last modified: 7 Apr 2005, 18:00:30 UTC

> BTW, what does it say under 'Last time contacted server' for your computer?
> This would be on the webpage for your computer (you did provide the link, but
> this information is not displayed to other users). To my knowledge, you don't
> get credit for just uploading the results. In your log, you should see
> something similar to: 'Sending request to scheduler:
> http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi succeeded' for a successful
> contact with the server. If you see a failed, though your result has been
> already uploaded, it won't appear on the summary results list for your
> computer/account.
>

here is a grep of the log

2005-03-31 15:23:43 [SETI@home] Sending request to scheduler: http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi
2005-03-31 15:23:43 [SETI@home] Starting result 18ja05aa.15716.25346.436076.198_2 using setiathome version 4.30
2005-04-02 15:23:45 [SETI@home] Sending request to scheduler: http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi
2005-04-02 15:23:52 [SETI@home] Starting result 02ja05aa.18682.26449.98596.15_2 using setiathome version 4.30
2005-04-02 16:28:55 [SETI@home] Sending request to scheduler: http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi
2005-04-02 16:29:28 [SETI@home] Sending request to scheduler: http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi
2005-04-03 08:18:03 [SETI@home] Computation for result 02ja05aa.18682.26449.98596.15 finished
2005-04-03 08:18:03 [SETI@home] Starting result 02ja05aa.18682.26449.98596.33_0 using setiathome version 4.30
2005-04-03 08:31:08 [SETI@home] Finished upload of 02ja05aa.18682.26449.98596.15_2_0
2005-04-03 23:42:03 [SETI@home] Computation for result 02ja05aa.18682.26449.98596.33 finished
2005-04-03 23:42:03 [SETI@home] Starting result 02ja05aa.18682.26449.98596.22_3 using setiathome version 4.30
2005-04-03 23:42:04 [SETI@home] Finished upload of 02ja05aa.18682.26449.98596.33_0_0
2005-04-04 15:28:58 [SETI@home] Computation for result 02ja05aa.18682.26449.98596.22 finished
2005-04-04 15:28:58 [SETI@home] Starting result 02ja05aa.18682.26449.98596.13_1 using setiathome version 4.30
2005-04-04 15:29:00 [SETI@home] Finished upload of 02ja05aa.18682.26449.98596.22_3_0
2005-04-05 07:01:57 [SETI@home] Computation for result 02ja05aa.18682.26449.98596.13 finished
2005-04-05 07:01:57 [SETI@home] Starting result 02ja05aa.18682.26449.98596.18_0 using setiathome version 4.30
2005-04-05 07:01:59 [SETI@home] Finished upload of 02ja05aa.18682.26449.98596.13_1_0
2005-04-05 19:57:52 [SETI@home] Sending request to scheduler: http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi
2005-04-05 19:57:56 [SETI@home] Starting result 27dc04aa.19468.6082.248564.232_2 using setiathome version 4.30
2005-04-06 11:04:12 [SETI@home] Computation for result 27dc04aa.19468.6082.248564.232 finished
2005-04-06 11:04:12 [SETI@home] Starting result 20ja05ab.1000.10096.603396.0_1 using setiathome version 4.30
2005-04-06 11:04:13 [SETI@home] Finished upload of 27dc04aa.19468.6082.248564.232_2_0
2005-04-06 11:15:23 [SETI@home] Computation for result 20ja05ab.1000.10096.603396.0 finished
2005-04-06 11:15:23 [SETI@home] Starting result 20ja05ab.24478.13744.378392.209_2 using setiathome version 4.30
2005-04-06 11:15:25 [SETI@home] Finished upload of 20ja05ab.1000.10096.603396.0_1_0
2005-04-07 02:47:45 [SETI@home] Computation for result 20ja05ab.24478.13744.378392.209 finished
2005-04-07 02:47:45 [SETI@home] Starting result 27dc04aa.19468.6082.248564.238_0 using setiathome version 4.30
2005-04-07 02:47:46 [SETI@home] Finished upload of 20ja05ab.24478.13744.378392.209_2_0


Does this mean that no credits/registration of uploads as of the 2nd?

Ok I did a update_prefs and I see some of these items as pending! (but not all of the onese I know I processed).

Also I noticed that although I changed (created) a school profile and made this computer set to that it is actually saying 'Project prefs: no separate prefs for home; using your defaults'

I ahve a home, a work (and now) a school so someting is not not right. I am thinking a reset woudl be best ( a reset and a reisntall actually)
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Message 96007 - Posted: 7 Apr 2005, 18:20:12 UTC - in response to Message 96000.  

>
> Does this mean that no credits/registration of uploads as of the 2nd?
>

That seems to be corect. What's the time stamp under last time contacted server for your computer ?

> Ok I did a update_prefs and I see some of these items as pending! (but not all
> of the onese I know I processed).
>
The server sends out a particular WU to anywhere between 4 and 9 computers. The server then waits for the results from a set number of computers (2-5 depending on the number of computers the server sent the WU to) after a given amount of time. Until the server gets this number of responses and then validates the results, the status will be listed as pending for all computers that processed the WU (not all of us have fast computers). For example, click on a WU ID to determine the number of computers that are processing the WU: here's the result for one of the WU's your computer processed. The server is still waiting for response from the 4th computer.

> Also I noticed that although I changed (created) a school profile and made
> this computer set to that it is actually saying 'Project prefs: no separate
> prefs for home; using your defaults'
>

I'm afraid I don't know much about this to comment.

> I ahve a home, a work (and now) a school so someting is not not right. I am
> thinking a reset woudl be best ( a reset and a reisntall actually)
>

I don't think it is necessary to do so. But that's just my opinion.

Good luck!



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Message 96018 - Posted: 7 Apr 2005, 18:44:51 UTC - in response to Message 96007.  
Last modified: 7 Apr 2005, 18:45:24 UTC

> >
> > Does this mean that no credits/registration of uploads as of the 2nd?
> >
>
> That seems to be corect. What's the time stamp under last time contacted
> server for <a> href="http://setiweb.ssl.berkeley.edu/show_host_detail.php?hostid=689928">your
> computer [/url]?
>
> > Ok I did a update_prefs and I see some of these items as pending! (but
> not all
> > of the onese I know I processed).
> >
> The server sends out a particular WU to anywhere between 4 and 9 computers.
> The server then waits for the results from a set number of computers (2-5
> depending on the number of computers the server sent the WU to) after a given
> amount of time. Until the server gets this number of responses and then
> validates the results, the status will be listed as pending for all computers
> that processed the WU (not all of us have fast computers). For example, click
> on a WU ID to determine the number of computers that are processing the WU:
> here's the result for <a> href="http://setiweb.ssl.berkeley.edu/workunit.php?wuid=12243437"> one [/url] of
> the WU's your computer processed. The server is still waiting for response
> from the 4th computer.
>
> > Also I noticed that although I changed (created) a school profile and
> made
> > this computer set to that it is actually saying 'Project prefs: no
> separate
> > prefs for home; using your defaults'
> >
>
> I'm afraid I don't know much about this to comment.
>
> > I ahve a home, a work (and now) a school so someting is not not right. I
> am
> > thinking a reset woudl be best ( a reset and a reisntall actually)
> >
>
> I don't think it is necessary to do so. But that's just my opinion.
>
> Good luck!
>
>
>
>


Time Stamp is:

7 Apr 2005 17:56:19 UTC ( 13:56 Local ) which is ~1 second from the record in my log!


I think I understand the crediting system. I was more worried that something *I* was doing could have been causing me to not even register that I had been doing work (Credit comes after pending status and I was not even shoing a pending status)

Thanks!
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Message 96023 - Posted: 7 Apr 2005, 19:02:50 UTC

All the wus in your results that show an error will not be credited, they're bad data. probably from your puter. The WU that show an error have (most likely) already been sent out to a new puter to make up for your returned error.

Once you change a preference the core client (your puter) has to contact the berkeley server and notice that preferences have changed. I've also noticed that Prefs aren't updated until it actually connects to get work, not just to connect.

How many Seti wu's do you have on your "work" tab?

tony
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Message 96028 - Posted: 7 Apr 2005, 19:10:21 UTC - in response to Message 96023.  
Last modified: 7 Apr 2005, 19:10:55 UTC

> All the wus in your results that show an error will not be credited, they're
> bad data. probably from your puter. The WU that show an error have (most
> likely) already been sent out to a new puter to make up for your returned
> error.
>
> Once you change a preference the core client (your puter) has to contact the
> berkeley server and notice that preferences have changed. I've also noticed
> that Prefs aren't updated until it actually connects to get work, not just to
> connect.
>
> How many Seti wu's do you have on your "work" tab?
>
> tony
>

I am on a Mac (FreeBSD) so no tabs ;-)

20ja05ab.1000.10048.940902.254
20ja05ab.1000.10096.603396.1
20ja05ab.24478.13744.378392.196
20ja05ab.24478.13744.378392.207
20ja05ab.24478.13744.378392.211
20ja05ab.24478.13744.378392.215
20ja05ab.24478.13744.378392.217
20ja05ab.24478.13744.378392.218
20ja05ab.24478.13744.378392.221
20ja05ab.24478.13744.378392.225
20ja05ab.24478.13744.378392.226
20ja05ab.24478.13744.378392.227
20ja05ab.24478.13744.378392.230
20ja05ab.24478.13744.378392.235
27dc04aa.19468.6082.248564.236
27dc04aa.19468.6082.248564.238
27dc04aa.19468.6082.248564.238_0_0
27dc04aa.19468.6082.248564.240

and here is a remake of the statusboinc command for linux made to run properly on Mac.

(C) 2004 StatusBoinc by repi seti_boinc@freenet.de V 1.0m
--------------------------------------------------------
Boinc version : 4. 19
Seti Client : setiathome_4.3_ppcG4.7400.altivec
Last update :
-----------------------------------------------------------------------
Current HostId: 689928 Username: Cerberus
Total Credit : 9445.728166
Current Credit: 360.965754
Host Credit : 344.643247
Host Cur.Cred.: 34.974954
-----------------------------------------------------------------------
Current Wu : 27dc04aa.19468.6082.248564.238
Current State : |*************************************** 76 %
| 10 20 30 40 50 60 70 80 90 100 %
WU's ready :
20ja05ab.1000.10048.940902.254, 20ja05ab.1000.10096.603396.1,
20ja05ab.24478.13744.378392.196, 20ja05ab.24478.13744.378392.207,
20ja05ab.24478.13744.378392.211, 20ja05ab.24478.13744.378392.215,
20ja05ab.24478.13744.378392.217, 20ja05ab.24478.13744.378392.218,
20ja05ab.24478.13744.378392.221, 20ja05ab.24478.13744.378392.225,
20ja05ab.24478.13744.378392.226, 20ja05ab.24478.13744.378392.227,
20ja05ab.24478.13744.378392.230, 20ja05ab.24478.13744.378392.235,
27dc04aa.19468.6082.248564.236, 27dc04aa.19468.6082.248564.238,
27dc04aa.19468.6082.248564.238_0_0, 27dc04aa.19468.6082.248564.240,

Thanks!
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Message 96035 - Posted: 7 Apr 2005, 19:24:34 UTC
Last modified: 7 Apr 2005, 19:26:19 UTC

Cerberus,

You may want to do nothing, yes, that's right, NOTHING, you've returned 3 results today that were crunched successfully, and been granted 40+ points more than you had this morning.

You might just want to wait and keep on eye on your returned WU's.

tony

[edit] I'm assuming you made the change in the "Connect to" setting, and are just waiting for the Core Client to notice the change. [end edit]
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Message 96038 - Posted: 7 Apr 2005, 19:33:01 UTC - in response to Message 96035.  

> Cerberus,
>
> You may want to do nothing, yes, that's right, NOTHING, you've returned 3
> results today that were crunched successfully, and been granted 40+ points
> more than you had this morning.
>
> You might just want to wait and keep on eye on your returned WU's.
>
> tony
>
> [edit] I'm assuming you made the change in the "Connect to" setting, and are
> just waiting for the Core Client to notice the change. [end edit]
>

That sounds like a GRAEAT idea! I have a new insallation standing by (JUST IN CASE) but this does seem to be working more now.

Thank you very much mmciastro, raghu and Ned Ludd for your attention to this and your helpfull suggestions!
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Message boards : Number crunching : Computer Now does not recieve ANY CREDIT nor show that any results were returned


 
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