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Faery
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Message 85621 - Posted: 13 Mar 2005, 6:30:44 UTC

Hi:
Im in the same situation, my stats are lost; i have registered here with the same email account and username than in the SETI AT HOME page, i changed my email account after 14 may 2004,i didn't read anything about a new page and if we would have this problems if we changed something so...

this just have a name :IRRESPONSIBILITY. Millions of users giving service without other reason that personal satisfaction that gives being part of something bigger than their lives and the opportunity to become real a dream for both: SETI team and SETI at home users.

I wanted to be astronomer since i was 3years old, now im 24 and for economic reasons i will never can be it. today that infantile dream about all that science enviroment has been devastated. Today seti has started to behave like a pompous company instead of a science organization.
Perhaps they are forgetting that all pompous companies have disappointed customers; and seti without their users would never reach the place where it is.

Please, forgiveme for my terrible english language, dear companions :)

Faery
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Faery
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Message 85623 - Posted: 13 Mar 2005, 6:42:57 UTC - in response to Message 85176.  

>
> > Thanks Jens, this is good to hear, and satisfies me that at least an
> attempt
> > will be made. You may like to look <a> href="http://setiweb.ssl.berkeley.edu/forum_thread.php?id=12194#84714">here[/url]
> > for some situations which I think will be difficult to handle, and will
> need
> > some consideration.
>
> Ther are two different scenarios in this post.
>
> 1.
> Lost of email address. This is the worst case. The people in Berkeley have not
> the resources to solve this problems. Only to validate if someone is owner of
> a account or only want to steal it is more then difficulty or may be
> impossible for them. And when up to 400,000 users change to BOINC there will
> be to much of this issues to fix it in any way.
>
> 2.
> If someone change the email in his used and transfered BOINC account this is
> not a problem. The BOINC account include the classic account ID, which will be
> used for the connection, not the email.
>
>

I'm in the second case, I have used the seti program for more than 2years and something like 6 months ago I changed my email adress(inside the seti user acount i wrote the new email address too)today i tried to login here, i tried typing the email adress and the old "password"; none of them have worked
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Message 85672 - Posted: 13 Mar 2005, 14:06:08 UTC - in response to Message 85623.  
Last modified: 13 Mar 2005, 14:16:05 UTC

> I'm in the second case, I have used the seti program for more than 2years and
> something like 6 months ago I changed my email adress(inside the seti user
> acount i wrote the new email address too)today i tried to login here, i tried
> typing the email adress and the old "password"; none of them have worked

Faery,

To carry your old s@H account over (and keep your stats), you have to activate it here. Go to this page and enter the email address that you were using on the old S@H as at May 14th 2004 when they took the snapshot - If you changed your email address after May 14th, then it will be your old address.

You will then be sent a confirmation email to that address with a link to activate your account here. When you do that, you will be credited with most of your work units (some will be missing) but the missing ones will be added when they shut down the old S@H project. Once you have activated your old account here, you can then use the "My Account" page to change the old email address to your current one.

If you do the above, you will lose any BOINC credit that you were granted on the account you just created here on March 13th, but at least you will get your classic credit back.

If you can no-longer access your old email address to recieve the confirmation email, (ie: the first case quoted below), then unfortunately there is not a lot you can do besides bug the developers to provide some kind of mechanism to help the many people in the same situation as you (ie: those who can no longer access the snapshotted email address).
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Profile DG1KPC - Peter Coenen
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Message 85693 - Posted: 13 Mar 2005, 15:54:53 UTC

211 packets were transfered to BOINC, but my seti-classic stands on over 1600 packets, and before 24th of May i worked more than this 211 packets... i think...
My power-bill was very big last year... I hope this dedication was not for free...
greets Peter
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Faery
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Message 86117 - Posted: 14 Mar 2005, 18:30:39 UTC - in response to Message 85672.  

> Faery,
>
> To carry your old s@H account over (and keep your stats), you have to
> activate it here. Go to <a> href="http://setiweb.ssl.berkeley.edu/sah_email_form.php">this page[/url] and
> enter the email address that you were using on the old S@H as at May
> 14th 2004
when they took the snapshot - If you changed your email address
> after May 14th, then it will be your old address.
>
> You will then be sent a confirmation email to that address with a link to
> activate your account here. When you do that, you will be credited with most
> of your work units (some will be missing) but the missing ones will be added
> when they shut down the old S@H project. Once you have activated your old
> account here, you can then use the "My Account" page to change the old email
> address to your current one.
>
> If you do the above, you will lose any BOINC credit that you were granted on
> the account you just created here on March 13th, but at least you will get
> your classic credit back.
>
> If you can no-longer access your old email address to recieve the confirmation
> email, (ie: the first case quoted below), then unfortunately there is not a
> lot you can do besides bug the developers to provide some kind of mechanism to
> help the many people in the same situation as you (ie: those who can no
> longer access the snapshotted email address).
>
>

I have tried first but it told me that there's no that email address on the base, i think it was something like that, it is not exactly the stament, but you understand what i mean
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Message 86215 - Posted: 15 Mar 2005, 2:46:16 UTC

I am stunned. In a moment of naive idiocy, I switch over to this new system, because the homepage of Seti told I should, and now I have find I have lost a year of participation. Something like 400 units, gone. Vanished. I read in this file of hundreds like me who plowed into the same wall unknowingly. Had there been some sort of message at Seti to the effect of: "Here's a link which discusses the implications and some of the issues that have emerged over switching to Boinc", I could have made an informed choice about what to do, but, there wasn't. I unknowingly destroyed my old account, got a new one here, and have been made to look like the veriest fool.
This is the rankest betrayal of integrity that I can imagine, and I am furious - with the system for perpetrating this scam, and with me for trusting the system.
Yes, I know, the science is what we are here for. Everything else is subordinate. But I'm not a scientist, and the only "payment" that I can hope for is to see my stats grow, and thereby feel that I have a measurable contribution to the project. I feel strongly that if you are going to run a distributed project, you have an obligation to insure that your participants are informed of matters pertaining to that project in a timely fashion, and to treat your participants equitably. Clearly Berkeley couldn't care less. I will continue to participate in this disgrace, because the science is important. But I have been robbed.
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John McLeod VII
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Message 86231 - Posted: 15 Mar 2005, 3:18:26 UTC

Anybody that has created an account recently instead of activating it should very seriously consider junking the created account and activating the transfer account. This requires that you be able to receive emails at the address as of May 14th 2004. You change the email address on your BOINC SWH account to something different, and activate the old one.

For anyone that cannot activate the old account, please keep the email addresses carefully synchronized. This is the only key that they have when updating the DB.

The promise was that anybody that had created the transfer account would get updated, and they would try to update everybody else. If the email accounts are the same, the update will probably be possible, if they are not the same, then there is almost no chance.


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Profile Saenger
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Message 86415 - Posted: 15 Mar 2005, 20:17:54 UTC
Last modified: 15 Mar 2005, 20:18:22 UTC

Look, what Matt Lebofsky wrote in this thread.
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Profile Higgs

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Message 86430 - Posted: 15 Mar 2005, 21:13:51 UTC

I don't understand what you guys are whining about. You work unnder Seti classic DID help science, you know that. Why care about credits?
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Message 86431 - Posted: 15 Mar 2005, 21:19:47 UTC - in response to Message 86430.  
Last modified: 15 Mar 2005, 21:28:04 UTC

> I don't understand what you guys are whining about. You work unnder Seti
> classic DID help science, you know that. Why care about credits?

Its a simple matter of appreciation. Please read the thread. By now questions like this are already answered.

Also, thanks Saenger for the link. That pretty much covers it, along with what John McLeod VII said below about keeping your email in sync if you didnt manage to activate your old account here.
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Message 86546 - Posted: 16 Mar 2005, 9:49:29 UTC - in response to Message 86431.  

> > I don't understand what you guys are whining about. You work unnder Seti
> > classic DID help science, you know that. Why care about credits?
>
> Its a simple matter of appreciation. Please read the thread.

Already did and still find it childish, hence my post.
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Message 86599 - Posted: 16 Mar 2005, 14:49:26 UTC

Apparently they have just done something. Im not sure exactly what yet - I'm hoping it was another snapshot, but it may have been something smaller and more isolated. I dont know since I am only familiar with my own account.

I was just checking my computers, via the "my account" page and noticed that it is now showing the correct total number of classic work units processed as of today.

I had a quick look and could not find any news or posts about this, but I guess these things take time, and they may still be working on a larger update.

I would like to thank the team and the developers for their efforts - its appreciated. Really. Thanks guys!!

Having activated my old account here, I'm part of the easiest group to update, but ultimately some people will still miss out. I hope that this will be minimal, but unfortunately in many cases it wont be possible to match up old and new accounts due to things like lost email addresses, which to be fair, is not the fault of the developers.

In two days, I will be off to Japan for a couple of weeks and will not have regular access to the Internet, but I will be back and my machines will still be running while im gone.

Ive stood up and tried to consolidate the many fragmented posts that I saw scattered throughout the forums, into one place. I will be catching up on this thread when I return from Japan. Hopefully anyone who still has lost work units by then will come to understand, as I have, that the developers really are trying, but unfortunately there are some situations that they cant fix, such as lost email accounts.

I was convinced several posts ago when Jens and John showed that they really did understand the technical issues that I could forsee, and was afraid of. They broke it down into three scenarios and put it better than I could have. Now, if this proves to be another snapshot (im guessing midpoint, since the previous one was getting old) then I am a true believer.

Thanks guys, and to everyone else, thanks for the support and for helping to raise the profile of this problem to a level where we started getting some real answers and (in my case at least, hopefully yours too) some demonstrated commitment. For me, the lack of authoratative answers was always the main issue.

PS. If your classic WU credits are still not updated when you read this, give them a chance. It may take a while if you are in one of the more difficult scenarios, and may not be for several months (or whenever seti classic ends). I dont know what or how much they have done right now.

If you can activate your old account, rather than creating a new account here, you should do so. If you can't do that, then at least keep your email address the same on both this site, and on seti classic. If you cant do that, then unfortunatly you are in the group that is going to be the most difficult (perhaps impossible) to update. Please try to be understanding.

I hope I havnt posted prematurely. I just dont know if I will get a chance again before I leave.
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Message 86603 - Posted: 16 Mar 2005, 14:56:07 UTC - in response to Message 86599.  

> I hope I havnt posted prematurely.

No, you havn't :))

Matt Lebofsky wrote in this thread that they had just done that!

So if I get it right (as I don't know your exact whereabouts @Classic) this:

SETI@home classic workunits as of 14 May 2004: 11,181
SETI@home classic CPU time as of 14 May 2004: 174,449 hours

are your values of yesterday, but still with the old date?

Or are they just visible for you, and I still get the old ones?
Gruesse vom Saenger

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Message 86613 - Posted: 16 Mar 2005, 16:27:03 UTC - in response to Message 86603.  
Last modified: 16 Mar 2005, 16:40:09 UTC

> So if I get it right (as I don't know your exact whereabouts @Classic) this:
>
> SETI@home classic workunits as of 14 May 2004: 11,181
> SETI@home classic CPU time as of 14 May 2004: 174,449 hours
>
> are your values of yesterday, but still with the old date?

Thats correct. The numbers are yesterday, but the date is wrong. Its possibly hard coded into the page or something - easy to miss. I noticed one post that mentioned the old date in the number crunching forum (along with a lot of thanks for the update), but I noticed it after I posted that.

> Or are they just visible for you, and I still get the old ones?

It seems that what you see is what I see.

[Edit]
Hmm. Just checked my stats @classic. 19.914 years cpu time... I might keep one machine on classic and go for an even 20 before moving it all to boinc. I made sure I got my crunchers (ettin & holodeck) on boinc before I leave for Japan.
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Bill Barto

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Message 86650 - Posted: 16 Mar 2005, 19:26:44 UTC

The date for the last snapshot has been corrected. Now showing 15 March 2005.
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Marat Nurilov
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Message 86682 - Posted: 16 Mar 2005, 20:54:38 UTC - in response to Message 86650.  

> The date for the last snapshot has been corrected. Now showing 15 March 2005.
>

Thanks Bill. All credit has been accounted for. So is Seti classic gonna be shut down too, if not how long will you let it run. And if you will let it run will you update those classic credits once more before shut-down. Not really important I am just trying to get the 500 milestone. I think BOINCE should do a similar thing, credit milestone certificates rather than just your total number of credits, or better yet offer bith the current and the old system. Makes it more fun and appreciated for. With varying pictures in each certificate just like in the classic milestone certificates.
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jimh

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Message 87075 - Posted: 17 Mar 2005, 19:54:05 UTC

[What about those who have created a completely new account here because they no longer have access to the email address they were using in May 2004? For example if they changed ISP in June 2004.]

That's me.

During the course of events, my email address changed, and I was not able to get back to it to make the changes to the new one, or it wouldn't let me (system down, whatever).

I created a new BOINC account in July of last year, and never saw the enable old ID option that there is now. I later went in to SETI classic, and saw that I could change the email address, so I did. My email address for BOINC, and SETI classic are now the same, as is the username. None of my SETI classic stuff shows up on the BOINC site, but all my SETI classic stuff still shows up on the old site.

My pain amounts to over 5 years worth of actual time, and over 17,000 completed work units. I would love to get those two accounts synced up somehow.

Jim

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Message 87179 - Posted: 18 Mar 2005, 0:58:27 UTC - in response to Message 87075.  

> [What about those who have created a completely new account here because they
> no longer have access to the email address they were using in May 2004? For
> example if they changed ISP in June 2004.]
>
> That's me.
>
> My email address for BOINC,
> and SETI classic are now the same, as is the username.

You should hopefully be ok. Once the classic site shuts down, they will try to carry your previous credit over by matching your email addresses. Keep them both the same to make it easier for them to do that.

Gotta fly. (Literally) :)
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Emrys

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Message 87561 - Posted: 18 Mar 2005, 20:37:24 UTC - in response to Message 86546.  

> > > I don't understand what you guys are whining about. You work unnder
> Seti
> > > classic DID help science, you know that. Why care about credits?
> >
> > Its a simple matter of appreciation. Please read the thread.
>
> Already did and still find it childish, hence my post.


i don't know about you, but i'm rather proud of the fact that i'm going to be crossing the 20,000 barrier some time in the next 3 or 4 months. while i'm sane enough to realize that this is utterly trivial in comparison to, say, the birth of my daughter 6 weeks ago, it's still an accomplishment that i don't wish to see vanish in the wind.

you wanna call that 'childish'? go right ahead. i'll just refer to you henceforth as 'that jealous guy'.


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Maurice Fitzgerald

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Message 89127 - Posted: 22 Mar 2005, 6:56:19 UTC - in response to Message 85672.  

> > I'm in the second case, I have used the seti program for more than 2years
> and
> > something like 6 months ago I changed my email adress(inside the seti
> user
> > acount i wrote the new email address too)today i tried to login here, i
> tried
> > typing the email adress and the old "password"; none of them have worked
>
> Faery,
>
> To carry your old s@H account over (and keep your stats), you have to
> activate it here. Go to <a> href="http://setiweb.ssl.berkeley.edu/sah_email_form.php">this page[/url] and
> enter the email address that you were using on the old S@H as at May
> 14th 2004
when they took the snapshot - If you changed your email address
> after May 14th, then it will be your old address.
>
> You will then be sent a confirmation email to that address with a link to
> activate your account here. When you do that, you will be credited with most
> of your work units (some will be missing) but the missing ones will be added
> when they shut down the old S@H project. Once you have activated your old
> account here, you can then use the "My Account" page to change the old email
> address to your current one.
>
> If you do the above, you will lose any BOINC credit that you were granted on
> the account you just created here on March 13th, but at least you will get
> your classic credit back.
>
> If you can no-longer access your old email address to recieve the confirmation
> email, (ie: the first case quoted below), then unfortunately there is not a
> lot you can do besides bug the developers to provide some kind of mechanism to
> help the many people in the same situation as you (ie: those who can no
> longer access the snapshotted email address).
>
>

I'm in this same boat, an old e-mail address that I used when I signed up several years ago and then moved across the country and used different ISP's and now I don't recall my password nor can I get the activation key. So in essence, all the work (just under 3,000 units since I started this thing up again over a year ago or so) can no longer be credited? I sure hope S@H does something about this, just carry over the credits people had from their original account to the new ones so we can start from there. I know I will not start all the way over again, it's not worth the effort if the effort we've already given is not appreciated enough to help the many people in this boat. I'm pretty disgusted with this thing now, what a waste of time.
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